Shipping policy

At Nexora Home, we are committed to delivering your order safely and efficiently.

Processing Time

All orders are processed within 1–3 business days (Monday to Friday, excluding public holidays).

Once your order has been dispatched, you will receive a confirmation email. Tracking details will be provided where available.

Delivery Time

Estimated delivery within the United Kingdom:

10–15 Business Days

Please note:

  • Business days exclude weekends and UK bank holidays

  • Delivery times are estimates and may vary during peak seasons

  • External factors such as courier delays or customs checks may occasionally affect delivery

Shipping Costs

We offer Free UK Shipping on all orders unless otherwise stated at checkout.

Order Tracking

Tracking information (if available) will be sent via email once your order has been shipped. Please allow a few days for tracking updates to appear.

Delayed or Missing Orders

If your order has not arrived within 20 business days, please contact us and we will investigate promptly.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout. We cannot be held responsible for deliveries made to incorrectly provided addresses.

Contact Us

For any shipping-related questions, please contact:

📧 enriquecostosolorch64@outlook.com

We aim to respond within 24–48 hours.